Comments on: Help! A simple method for getting back-up help to the reference desk http://journal.code4lib.org/articles/45 Thu, 07 Aug 2008 20:27:48 +0000 http://wordpress.org/?v=2.3.3 By: Steve Johnson http://journal.code4lib.org/articles/45#comment-43 Steve Johnson Tue, 25 Mar 2008 19:33:23 +0000 http://journal.code4lib.org/articles/45#comment-43 My network administrator noted that XP service pack 2 shuts down the net send command as a security risk. The command can be reenabled at the workstation level, as it will be here since the idea of a "help" icon seems quite popular. Of course, we will also do a second icon, one with the message "call campus security to the reference desk." The only drawback to the simple panic button message is that no information about the nature of the emergency is conveyed. My network administrator noted that XP service pack 2 shuts down the net send command as a security risk. The command can be reenabled at the workstation level, as it will be here since the idea of a “help” icon seems quite popular.

Of course, we will also do a second icon, one with the message “call campus security to the reference desk.” The only drawback to the simple panic button message is that no information about the nature of the emergency is conveyed.

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